Chile client bought certified CAT 320D

2025-10-21

Chilean Client Purchase Case: Successful Delivery of Used CAT 320D Excavator

Project Background
Constructora Andes S.A., a construction company based in Santiago, Chile, purchased a certified used Caterpillar 320D excavator through our global supply chain on September 2, 2025. The equipment will be used for a road expansion project in the Andes Mountains region.

Equipment Configuration

  • Model: Caterpillar 320D Standard Arm

  • Manufacturing Year: 2022

  • Operating Hours: 1,500 hours

  • Configuration: 1.3m³ Standard Bucket, Automatic Lubrication System

  • Condition: No Structural Repairs

Service Process

  1. Requirement Analysis (September 2, 2025):

    • Client provided high-altitude operational requirements (3,000+ meters above sea level)

    • Customized high-altitude engine calibration solution

  2. Equipment Preparation (September 11, 2025):

    • Completed 500-hour comprehensive maintenance

    • Replaced with high-altitude specialized air filtration system

    • Installed South American specification lighting system

  3. International Logistics (October 18, 2025):

    • 50-day Chilean customs clearance support

    • Provided ANSI signage localization to Spanish

Client Value

  • 75% cost savings compared to new equipment

  • Equipment deployed for mining infrastructure within 7 days of arrival

  • Expected ROI period: <14 months

On-site Feedback
“This 320D’s performance in high-altitude conditions exceeded expectations. The Chinese supplier’s preparatory work was highly professional. We are considering purchasing two additional units of the same model.”
— Juan Rodríguez, Project Director

 


This case demonstrates our ability to provide customized used equipment solutions for Spanish-speaking markets, covering technical adaptation, compliance modifications, and end-to-end logistics support.