Chile client bought certified CAT 320D
Chilean Client Purchase Case: Successful Delivery of Used CAT 320D Excavator
Project Background
Constructora Andes S.A., a construction company based in Santiago, Chile, purchased a certified used Caterpillar 320D excavator through our global supply chain on September 2, 2025. The equipment will be used for a road expansion project in the Andes Mountains region.
Equipment Configuration
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Model: Caterpillar 320D Standard Arm
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Manufacturing Year: 2022
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Operating Hours: 1,500 hours
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Configuration: 1.3m³ Standard Bucket, Automatic Lubrication System
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Condition: No Structural Repairs
Service Process
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Requirement Analysis (September 2, 2025):
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Client provided high-altitude operational requirements (3,000+ meters above sea level)
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Customized high-altitude engine calibration solution
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Equipment Preparation (September 11, 2025):
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Completed 500-hour comprehensive maintenance
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Replaced with high-altitude specialized air filtration system
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Installed South American specification lighting system
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International Logistics (October 18, 2025):
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50-day Chilean customs clearance support
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Provided ANSI signage localization to Spanish
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Client Value
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75% cost savings compared to new equipment
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Equipment deployed for mining infrastructure within 7 days of arrival
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Expected ROI period: <14 months
On-site Feedback
“This 320D’s performance in high-altitude conditions exceeded expectations. The Chinese supplier’s preparatory work was highly professional. We are considering purchasing two additional units of the same model.”
— Juan Rodríguez, Project Director
This case demonstrates our ability to provide customized used equipment solutions for Spanish-speaking markets, covering technical adaptation, compliance modifications, and end-to-end logistics support.